Mainstream Electric, Inc. BBB Business Review

 

Why Work With Us

1. Same Day Service!

Don't wait for a repair! We arrive in a van stocked with numerous parts and tools, so pretty much anything can be assessed and fixed right then and there, on-the-spot! Call before 8 a.m., and we will provide Same Day Service … service when YOU need it!

2. On-Time Service!

We respect and value your time! We schedule in 2-hour windows, so you aren't waiting around all day wondering when an electrician will arrive. AND, we call 20 minutes prior to the electrician's arrival, so you'll know exactly when to expect us!

3. Up-front Pricing!

We offer No Surprise Protection! We do an evaluation of the work, and then quote your job up-front and in writing. You will know an exact cost of your job, right down to the penny, before we begin your project. No hidden fees!

4. Expert Electricians!

We can repair, replace, and install anything electric in your home or office. Our technicians are:

  • Knowledgeable, experienced, and skilled.
  • Licensed by the State of Washington.
  • Friendly, helpful, reliable... I don't hire anyone I wouldn't have work inside my own home.
  • Neat, clean, and uniformed for safety and security.
  • Trained in true customer service... not lip service.

5. 100% Satisfaction Guarantee!

We stand behind our work with our 100% Satisfaction Guarantee! We're not satisfied until the customer is satisfied!

ZAPP'S Electrician Training

We employ only the BEST to wear a ZAPP Electric uniform! When your expert electrician arrives to your home, you will know that this is a qualified professional who has undergone the required training from the state, along with our own ZAPP Expert Electrician training.

ZAPP Electric technicians are trained to educate you on electrical safety issues and to inform you of all options available to get a problem fixed. They are trained to make all electrical repairs, replacements, and/or installations with the safety of the homeowner and home as a top priority. ZAPP Electric electricians also perform a FREE 60-Point Home Safety Inspection to insure that electrical hazards do not exist in the home.

Our ZAPP electricians also understand the importance of being on-time and finishing task(s) in a timely manner to honor the value of your time. Work is performed accurately and promptly. Extra care is also taken inside the home in order not to create a mess or damage your property, such as walls or flooring or any other personal property. Whenever an electrician enters a home, protective shoe coverings are worn so that no dirt or mud or debris is tracked in. ZAPP electricians also clean up after themselves, leaving work areas as it was when they arrived.

All electricians employed by ZAPP Electric are employees - they are not sub-contractors. ZAPP insures that you are receiving service from a trusted technician. All of our electricians have successfully passed a criminal background check and random drug screening, are licensed by the State, have completed our own rigorous training, and receive on-going training.

We know our customers can trust a ZAPP Electric technician in their home because we wouldn't hire anyone that we wouldn't have work inside our own homes!

See our Facebook page